Foootballl.com grants you a right of return of 14 days under the following conditions: A right to return the ordered goods exists in principle only in case of wrong delivery by foootballl.com, production defects, transport damage incurred in the course of delivery. The goods must be in their original packaging, unused and fully returned. We ask you therefore expressly to check the received delivery on receipt promptly for appropriate defects. Any errors or deficiencies in the delivery must be reported to foootballl.com immediately. If there is a defect or damage for which foootballl.com is responsible, foootballl.com is entitled to choose between exchange or rectification of defects at its own discretion.
In case of wrong delivery, foootballl.com agrees to deliver you the correct article (s) as far as possible. A cancellation of the order is not possible as long as the ordered item is available.
Defective or damaged items are always examined by us for the corresponding defects in order to ensure the warranty claim. Damage caused by faulty material or manufacturing errors shall be treated by foootballl.com in the same way as in case of wrong delivery. In principle, a dissolution of the contractual relationship in the above cases is not granted.
In the event of damage in transit, within 48 hours after receipt of the goods, a notification with detailed information about the damage will be requested by e-mail firstname.lastname@example.org, as otherwise the claim for free replacement expires. In case of incorrect return, any costs incurred in the course of returning the foootballl.com will be charged to you as a customer.